I once had some German guy announce that my app was sending personal data up to my servers which is silly -- of course, I didn't even know he had written the review, and he never contacted me but represented himself as some sort of privacy expert or whatever.
what could I do?
I can't even contact the person or leave a response or anything at all...
You can appeal to apple in itunesconnect to take down inaccurate reviews (in contact us in iTunesconnect, it's one of the dropdowns App Store Questions > Customer Reviews > Specific Removal Request).
But yeah, still no way to reach out reviewers directly. Sigh.
On Mar 2, 2012, at 12:10 PM, TimMarketing <timg@pocketmac.net> wrote:
> Hi,
>
> I'm wondering if other developers have good solutions to dealing with
> negative reviews of iPhone apps. I find it very frustrating that we
> can't reach out and help these customers. They don't seem to use our
> help desk and just go straight to posting negative reviews. Does
> anyone have a good strategy for either helping these folks or just
> getting better reviews in general?
>
> Thanks,
>
> Tim
>
> --
> You received this message because you are subscribed to the Google Groups "iPhone Software Business" group.
> To post to this group, send email to iphonesb@googlegroups.com.
> To unsubscribe from this group, send email to iphonesb+unsubscribe@googlegroups.com.
> For more options, visit this group at http://groups.google.com/group/iphonesb?hl=en.
>
--
You received this message because you are subscribed to the Google Groups "iPhone Software Business" group.
To post to this group, send email to iphonesb@googlegroups.com.
To unsubscribe from this group, send email to iphonesb+unsubscribe@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/iphonesb?hl=en.--
Ishan Anand
You received this message because you are subscribed to the Google Groups "iPhone Software Business" group.
To post to this group, send email to iphonesb@googlegroups.com.
To unsubscribe from this group, send email to iphonesb+unsubscribe@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/iphonesb?hl=en.
Posts
