But in the end, there are folks who expect that they are paying for something so it should be perfect. And if it's not -- if they are unhappy or feel cheated -- they'll let everyone know in a review. Not much we can do in that case.
When I see such reviews (and I don't see many of them), if they are particularly "not useful" I will mark them as such.
In the end, it would be nice if Apple made it possible for developers to connect with these users, at least to be able to start an e-mail dialog or something. We should all file a feature request for this.
-Mark
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Mark H. Granoff
http://www.hawkimedia.com
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