[iphonesb] Dealing With Negative Reviews

Hi,

I'm wondering if other developers have good solutions to dealing with
negative reviews of iPhone apps. I find it very frustrating that we
can't reach out and help these customers. They don't seem to use our
help desk and just go straight to posting negative reviews. Does
anyone have a good strategy for either helping these folks or just
getting better reviews in general?

Thanks,

Tim

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