[iphonesb] Re: Dealing With Negative Reviews

This is incredible stuff! thank you!!!

Tim

On Mar 3, 9:17 am, Rich Waters <r...@goodhumans.com> wrote:
> Hi Tim,
>
> Here is the most useful article I've found on the subject:
>
>    http://www.smallte.ch/blog-read_en_24001.html
>
> I've had some success building his concepts into one of my apps.
>
> -Rich
>
> On Mar 3, 2012, at 11:36 AM, TimMarketing wrote:
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> > Thx guys. Good stuff!
>
> > On Mar 2, 9:10 am, TimMarketing <t...@pocketmac.net> wrote:
> >> Hi,
>
> >> I'm wondering if other developers have good solutions to dealing with
> >> negative reviews of iPhone apps. I find it very frustrating that we
> >> can't reach out and help these customers. They don't seem to use our
> >> help desk and just go straight to posting negative reviews. Does
> >> anyone have a good strategy for either helping these folks or just
> >> getting better reviews in general?
>
> >> Thanks,
>
> >> Tim
>
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> Rich Waters
> r...@goodhumans.com

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