> So to say generally it doesn't work isn't true. "It depends" is
Your experience shows that it *can* work, not that "generally it
doesn't work isn't true".
I'm not saying it can't work (as I pointed out - I do it myself right
now - so I'm definitely in favour (when it's done well)), I'm just
saying the assumption should be:
"it probably won't work on it's own; we must put in the extra
effort to make sure it does"
To claim it works "generally" without extra measures is implying that
face-to-face communication somehow isn't ideal; that Basecamp etc are
"just as good". That's the part that - IMHO - clients find hard to
swallow. They *know* that f-2-f is exceptionally powerful, and at such
a fundamental "gut" level that it's not an easy topic to argue against
them.
And, IMHO, they're absolutely right. You certainly can't beat f-2-f,
and IMHO you can't hope to equal it either - the success of remote
working comes from playing to a different set of strengths that *makes
up for* the inherent weaknesses.
Adam
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